By Mariama Bundu
The National Social Security and Insurance Trust (NASSIT) have undergone a remarkable transformation in recent years, positioning itself as one of Sierra Leone’s most dynamic and people-centered public institutions. Under the visionary leadership of Director-General Mohamed Fuad Daboh, NASSIT has moved beyond its traditional role as a pension administrator to become a strategic driver of social protection, economic empowerment, and national development.
When Mr. Daboh assumed office, he made it clear that restoring public confidence, improving service delivery, and expanding social protection coverage would be the cornerstone of his leadership. Today, that vision is materializing across multiple fronts — from the digitization of operations to the diversification of investments and the strengthening of transparency and accountability within the institution.
One of the most significant achievements under DG Daboh’s leadership has been the modernization of NASSIT’s operational systems. The introduction of digital platforms for registration, contribution payments, and benefits processing has drastically improved efficiency and reduced delays that previously frustrated contributors. Through these innovations, NASSIT has brought convenience to thousands of workers, enabling them to access real-time information about their contributions and benefits from anywhere in the country.
In addition to operational reforms, NASSIT has also intensified its outreach to the informal sector — an often-overlooked segment of Sierra Leone’s workforce. Recognizing that thousands of Sierra Leoneans work outside the formal economy, DG Daboh has championed the “Extending Coverage” initiative, which seeks to bring traders, artisans, and small-scale entrepreneurs into the social security net. Through targeted awareness campaigns and flexible contribution mechanisms, NASSIT is ensuring that every Sierra Leonean, regardless of employment status, can look forward to retirement with dignity and financial security.
Investment diversification has also been a hallmark of NASSIT’s success. Under the DG’s strategic guidance, the Trust has pursued projects that not only secure returns for contributors but also contribute directly to national growth. The ongoing development of affordable housing schemes, hospitality facilities, and strategic partnerships with the private sector reflect a forward-looking approach to investment management. These ventures create jobs, stimulate local economies, and demonstrate how social security funds can drive inclusive development when managed prudently.
DG Daboh’s administration has also prioritized customer satisfaction and institutional integrity. NASSIT has introduced a customer feedback and grievance redress system that allows contributors to report issues directly for swift resolution. This commitment to transparency has earned the institution greater public trust and commendation from national stakeholders and international partners alike.
Another notable accomplishment is NASSIT’s growing collaboration with other state institutions, including the Ministry of Labour, the Ministry of Finance, and the Bank of Sierra Leone. These partnerships have improved policy alignment, enhanced compliance among employers, and fostered a more sustainable and transparent social security ecosystem. The DG’s leadership in these inter-agency engagements has strengthened NASSIT’s credibility as a reliable and reform-oriented institution.
Beyond administration and finance, DG Daboh has placed a strong emphasis on human capacity development within the Trust. He has initiated staff training programs, leadership workshops, and international exchange opportunities to ensure that NASSIT’s workforce remains equipped with the skills and mindset necessary to manage a modern social security system.
In his public addresses, DG Daboh consistently reminds citizens that NASSIT is not just a pension institution—it is a national safety net that embodies the country’s commitment to social justice and human dignity. His leadership style, marked by accessibility, innovation, and accountability, has earned him respect both within and outside the institution.
As NASSIT continues to evolve under his direction, the Trust stands as a beacon of institutional progress in Sierra Leone—demonstrating that public agencies can be both efficient and compassionate. From expanding coverage and enhancing digital systems to ensuring transparency and building contributor confidence, DG Daboh’s stewardship has solidified NASSIT’s place at the heart of Sierra Leone’s social protection framework.
With a clear vision for the future and a proven record of reform, NASSIT under DG Daboh is not only securing the livelihoods of today’s workers but also shaping a more resilient and equitable Sierra Leone for generations to come.
