By Mariama Bundu
In a country where public institutions are often measured by their ability to meet citizens’ needs with transparency, efficiency, and innovation, the National Social Security and Insurance Trust (NASSIT) continues to stand tall as one of Sierra Leone’s most impactful agencies. Under the able leadership of Director-General Dabor, NASSIT has undergone a period of renewed energy, structural improvement, and people-centered service delivery that is winning admiration from the public and stakeholders alike.
Director-General Dabor’s leadership style is built on a blend of strategic vision, operational discipline, and a strong commitment to social protection. Since assuming the role, he has championed reforms that ensure NASSIT is not only fulfilling its mandate to provide social security but is also innovating to meet the needs of Sierra Leone’s evolving workforce. His guiding philosophy is clear: NASSIT is not just a government trust—it is a lifeline for workers, retirees, and their families.
One of the most notable achievements under his stewardship has been the modernization of NASSIT’s operations. Through the adoption of digital systems, the Trust has significantly reduced delays in benefit processing and improved accuracy in member data management. This transformation means that retirees can now receive their pensions promptly, and contributors can access their records without unnecessary bureaucracy. These changes may seem administrative on the surface, but for the thousands of Sierra Leoneans who depend on NASSIT for their post-employment livelihood, they represent dignity, reliability, and peace of mind.
DG Dabor has also prioritized outreach and public education. Recognizing that a strong social security system depends on public trust and understanding, he has ensured that NASSIT engages communities across the country. From town hall meetings in rural districts to media engagements in urban centers, the Trust is actively demystifying its processes, explaining citizens’ rights and responsibilities, and building a culture of inclusion in social security matters.
Another area of progress is NASSIT’s investment in sustainable projects that not only safeguard contributors’ funds but also contribute to national development. Under DG Dabor’s watch, the Trust has supported strategic real estate developments, infrastructure projects, and income-generating ventures that create jobs and strengthen the economy. Importantly, these investments are guided by transparency and risk management principles to ensure that contributors’ money is both protected and productive.
Internally, DG Dabor has worked to instill a culture of professionalism and accountability among NASSIT staff. He believes that the Trust’s reputation begins with the behavior and competence of its employees, and has invested in staff training, performance monitoring, and a clear code of ethics. This focus on human capital ensures that NASSIT’s service quality continues to improve year after year.
Beyond his technical and managerial competence, what sets DG Dabor apart is his genuine empathy for the people NASSIT serves. He is often seen engaging directly with retirees, listening to their concerns, and ensuring that individual cases are addressed with speed and care. In an era where public service leaders can be distant and inaccessible, this hands-on approach has cemented his reputation as a leader who truly serves.
Today, NASSIT stands as a benchmark for how a social security institution should function—transparent, efficient, responsive, and development-oriented. Much of this success is owed to DG Dabor’s clear vision and tireless commitment. His work reminds us that with the right leadership, public institutions in Sierra Leone can deliver world-class service and earn the trust of the people they serve.
Under DG Dabor, NASSIT is not just managing contributions—it is building security, hope, and a stronger future for all Sierra Leoneans.
